- Insect identification from a written description is very difficult.
(e.g.: There are thousands of species of small black bugs) - We no longer publish written descriptions requesting identification.
- We do not answer pest questions by phone.
- Please send us a photo.
- Include your City and Province. This may help identify your problem.
- Preference will be given to questions about pests found in or near Canadian structures.
- Garden pest questions would be more appropriate on a gardening web site. There are many web sites that deal specifically with gardening problems.
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